SimplizIT automates dispatching, scheduling, and customer communication for field service companies. Our AI handles the coordination so your team can focus on the work.
Hire Your AI Office ManagerEvery feature designed to reduce overhead and improve response times
Automatically assigns the right technician to every job based on skills, proximity, availability, and workload. No manual scheduling needed.
Customers and technicians communicate via text. The AI understands intent, answers ETA questions, confirms appointments, and handles cancellations automatically.
Track your field team in real time. The system uses live positions to calculate accurate ETAs and optimize dispatch decisions.
Jobs are automatically scheduled around existing appointments, travel time, and worker shift hours. Conflicts are resolved before they happen.
High-value decisions (quotes over a threshold, overtime, purchases) are routed to managers for approval. The AI handles everything else autonomously.
See your entire operation at a glance. Job status, worker locations, pending approvals, and customer communications in one view.
A customer calls, texts, or submits a request online. A worker checks in. A timer fires.
The AI agent evaluates available workers, schedules, customer preferences, and business rules.
The best worker is dispatched, the customer is notified, and the job is tracked from start to finish.
Customers get confirmations and ETAs via SMS. Workers get job details via push. Managers see it all in the dashboard.
AC repair, installation, and maintenance. Emergency dispatch for cooling failures in summer.
Emergency leak response, scheduled maintenance, and new installations with crew coordination.
Panel upgrades, troubleshooting, and scheduled inspections with certification tracking.
Recurring schedule management, team routing, and customer preference tracking.
Route optimization for crews, weather-dependent rescheduling, and seasonal planning.
Tenant work orders, vendor coordination, and multi-property scheduling.
SimplizIT uses SMS messaging to facilitate real-time communication between service businesses, their field technicians, and their customers. Our platform sends and receives text messages for the following purposes:
All SMS messages are sent only to customers and workers who have an active service relationship with a SimplizIT-powered business. Recipients can opt out at any time by replying STOP. We comply with all TCPA, CTIA, and carrier guidelines for commercial messaging.
SimplizIT is currently in early access. If you run a field service business and want to automate your dispatch and communication, we'd love to hear from you.
Email: contact@simplizit.io
Location: Phoenix, AZ, United States